It’s simple! Either give us a call at +86 136 0090 4631, live chat with us on our website, submit an inquiry via the Contact Us form, or send us an email at raymond@super-edisplay.com. We will get you in contact with a design specialist promptly.

Personalization refers to selecting a collection, and then choosing from hundreds of accessories, and an unlimited number of finishes and materials to match exactly what you want for your retail space.

Customization refers to leveraging our design and engineering team to ideate and develop a new retail system from the ground up. We offer both services.

We work with retailers of all sizes, from mom-and-pop shops to international corporate retailers—and everything in between. We have the capabilities and expertise to handle your project, regardless of size or complexity.

Yes. You have your choice as to accessories, shelves, signage, powdercoat color, and infill panel materials to use with your fixtures. One defining characteristic of our modular display systems is the ability to personalize them exactly how you want them.

It depends on the size modification you are looking to do. If you are not finding exactly what you are looking for within our six modular collections, then you might like to discuss a custom solution with us. Let’s talk.

Yes. We powdercoat to specification or can color match in-house.

Each and every design specialist on our team has visual merchandising experience, and they utilize that experience when helping you define and refine your vision for your retail space. Our engineering team also develops new systems with visual merchandising principles in mind.

Yes! We will work directly with your architect, interior design firm, and any other entity that is needed to help bring your retail vision to life. We can be involved as much or as little as you need us to be.

Absolutely! Our team has experience in opening single stores or multi-location rollouts.

Basically, the design fee is$540~1,500, it depends on the shop area and design style.
Please contact us with your shop floor plan and we will quote the design fee as well as the possibility of returning the design fee.

It depends on the shop area, material and surface finishing. 
Please share the floor plan, shop photos on-site, preferable photos of shop image so then our engineers will estimate the budget for you.

Yes, this is part of the initial consultation process. Our design specialists are adept at working with any budget and tailoring their proposals to meet that budget.

Yes. We need a deposit of 50% of your order once the quotation is signed. Receipt of deposit is the trigger for our internal systems to get to work on your order.

If something changes with your order after you have signed your quotation, let us know about it as soon as possible. Change fees may apply.

No, there are not minimums, whether they be fixtures or accessories.

No project is typical to us, but depending on complexity, a project from concept to completion (signed quotation) can take anywhere from a couple days to a couple weeks.

Generally speaking, the minimum lead times of our different collections are:

4-8 Weeks

It’s important to note that certain accessory, finish, and material choices may increase lead time. Consult your design specialist to get a clearer picture on the lead-time window for your particular fixture configurations.

Shipping is an additional charge to your order. Our shipping department is very flexible in meeting your requirements. Whether you have your own freight carrier or would like us to select one for you, we can handle your request.

Depending on workload of our factory, this might be possible. Expediting fees may apply. Consult your design specialist to discuss expediting options.

Of course! Our shipping department is flexible and can target any place and time for scheduled delivery.

A majority of our floor fixtures, feature fixtures, tables and counters are shipped fully assembled, so there is no need for assembly once it arrives at your door. If, for whatever reason, you do need the fixtures flat packed during shipping, this is possible with some of our systems.

Yes, we do! Even though our systems come with user-friendly instructions on installation, we can arrange for an Super-E team member to come on-location and supervise your install, from beginning to end. Fees may apply for this service.

We want to know about it right away! Contact our customer service department at +8613600904631 and we will assist you immediately to solve any problems you may have.

All of our customized items are not allow to return especially because of clients' side. Because it is difficult to sell to others even if they are in original perfect status.

Because of this, we aren’t able to offer refunds on the following products:

• Customized display cabinets
• Customized Logo & Lightboxes & display units.
• Other Customized Items.